Gogoi Jewels FAQs
What materials are used in GOGOI Jewels’ products?
Our jewelry is crafted using high-quality materials, 925 silver with gold plating, ensuring both durability and elegance.
How can I determine my ring size?
Our rings are Adjustable, so no need to worry about sizing! Simply expand or tighten for a perfect fit on any finger.
What is your return and exchange policy?
Customer satisfaction is our priority. If you’re not satisfied with your purchase, please contact our customer service within 7 days of receiving the item to initiate a return or exchange.
How should I care for and clean my jewelry?
To maintain your jewelry’s shine, gently clean it with a soft cloth and avoid exposure to harsh chemicals, perfumes, or water. Store pieces separately to prevent scratches.
Do you offer custom jewelry designs?
Currently, we offer a curated selection of designs. However, if you have a design in mind, feel free to MAIL us your Ideas , and we’ll see what we can do!
What payment methods do you accept?
We accept various payment methods, including credit/debit cards and online payment gateways, ensuring a secure and convenient shopping experience.
How long will it take to receive my order?
Orders are typically processed within 2-3 business days. Delivery times vary based on location but generally range from 7-9 business days within India.
Do you ship internationally?
Currently, we ship only within India. We’re working towards expanding our services to international customers in the near future.
How can I track my order?
Once your order is shipped, you’ll receive a tracking number via email, allowing you to monitor your package’s journey.
Is your jewelry hypoallergenic?
Our jewelry is crafted with high-quality materials; however, individuals with specific metal allergies should review product details or contact us for more information before purchasing.
For further assistance, please visit our Contact Us page.